Dear Associates,

As a recent IsaWallet user, we want to make you aware of changes going into effect 30 March 2019 to make your IsaWallet purchasing experience safer and easier.

  • Save time when placing orders. Your Email and PIN will no longer be required for IsaWallet payment. This affects Associates paying with IsaWallet in all markets except TW, KR.
  • You control your Email address. If you change your email address in your Isagenix Back Office after your IsaWallet account has been created, you must update your email address on This affects Associates who have earned a commission payment and are paid by IsaWallet. Applies to all markets except TW, KR.
  • To ensure a safe shopping experience, only a Member’s own IsaWallet account will be allowed to be used for payment. The Enrolling Sponsor’s IsaWallet account can no longer be used to pay for orders. This Affects members who manage multiple accounts in their marketing organisation and use IsaWallet as payment.

If you have questions about any of these changes, please contact Customer Care directly on +603 2243 1834.

Thank you for everything you do.

Warm Regards,